Colleen is a veteran of the Army and his transitioning to her first role outside of the military. She is currently based 3 hours outside of St. Louis and hopes to move there when she retires from the military in September. She applied to CEN for a position that is a great fit for her experience as an IT Technician in the military. CEN called her and asked that she come in for an interview two days later. Colleen explained that as an out-of-town candidate she was unable to schedule an interview in St. Louis on such short notice. CEN told her that if she could not get in for an interview in the next two days she would no longer be in consideration for the role.
What could CEN have done to avoid this outcome?
Today’s technology options make is much easier to provide out-of-town candidates with a great candidate experience. To maximize this option:
- Implement a vendor solution that allows you to interview via phone or video.
- Train interviewers to conduct phone or video interviews.
- Create an interview plan that allows a minimum of a one-week timeframe for candidates to make schedule adjustments and travel plans
Share your companies best practice for avoiding this outcome.
Share your candidate experience story for use in a future edition of Chronicles of a Candidate.